Key Takeaways
- Simplified operations: V9 reduces infrastructure overhead (including certain Veeam Cloud Connect dependencies), unifies tenant management, and streamlines reporting, billing, and administration for service providers.
- Centralized control and automation: A new API Control Center and enhanced management tools give managed service providers (MSPs) one place to automate tasks, enforce security, and manage Veeam Software Appliances, Veeam ONE, Microsoft 365, and public cloud backups.
- Expanded workload coverage: Support now extends to modern cloud-native services like Azure Cosmos DB, AWS Redshift Serverless, and Amazon RDS, which enables providers to protect a broader range of customer environments.
- Modernized user experience: A refreshed UI with accessibility improvements, dark mode, and usability updates makes onboarding and daily operations faster and more intuitive.
- Smarter insights and extensibility: AI-driven analytics via Veeam Intelligence deliver proactive insights into backup and recovery health while an open plug-in library allows for seamless integration with third-party tools.
Building on the dedication to innovation and data resiliency, Veeam is excited to announce the launch of Veeam Service Provider Console v9. This release introduces major advancements that are designed to simplify operations, support the latest Veeam technologies, and deliver an unmatched user experience for service providers and MSPs. Veeam Service Provider Console remains a powerful, free solution that gives hosting and MSPs centralized control over their entire Veeam-powered business. With intuitive management, robust API enhancements and integrations, and optimized billing, Veeam Service Provider Console v9 helps you scale faster, save valuable time, and accelerate revenue growth.

What’s New in Veeam Service Provider Console v9
1. Streamlined Operations for Hosting Providers and MSPs
V9 introduces significant operational enhancements that makes it easier than ever to deliver Veeam BaaS and DRaaS at scale, including:
- Reduced infrastructure footprint: Hosting providers can now eliminate Veeam Cloud Connect for certain use cases to reduce resource consumption and simplify management. This not only lowers operational costs and minimizes maintenance, but streamlines deployment and scalability too, driving efficiency for service providers. As a result, you can focus more on delivering value-added services to your customers, rather than managing complex infrastructures.
- Unified company management: Consolidate multiple Veeam Cloud Connect tenants under a single company for streamlined reporting, billing, and administration. This centralized approach reduces administrative overhead and eliminates the need to manage separate tenant records to make your day-to-day operations less complex.
- API Control Center: A single API gateway provides unified access to all managed Veeam products, which empowers automation, centralized security configuration, and remote server management. This unified approach simplifies integration with third-party tools and accelerates the development of custom workflows, saving valuable time for technical teams.
2. Support for the Latest Veeam Products
Stay ahead of the curve with full support for Veeam’s newest releases, including:
- Veeam Software Appliance integration: Service providers can now deploy and centrally manage Veeam Software Appliance in hosted environments to optimize infrastructure and ensure seamless operations. The centralized management reduces manual effort and helps maintain consistency across Veeam backup server deployments.
- Enhanced Veeam ONE management: Remotely install, update, and patch managed Veeam ONE servers directly from Veeam Service Provider Console’s interface. You can easily ensure your monitoring environments remain up to date and secure to ultimately improve service reliability for your hosting environments and for your customers.
- Support for the latest versions of Veeam solutions for public cloud and Microsoft 365: Manage the latest versions of Veeam Backup for public clouds and Microsoft 365 from a single interface, with granular permission settings to help enforce compliance and reduce configuration risks. New support for public cloud workloads including Azure Cosmos MongoDB, AWS Redshift Serverless, and Amazon RDS enables service providers to expand offerings and deliver comprehensive protection for modern cloud-native workloads.
3. Enhanced User Experience and Accelerated Productivity
Deliver better service and onboard customers faster with new usability and productivity enhancements, including:
- A Modernized UI: A refreshed backup portal UI introduces new color schemes, a dark mode option, and updated styles for improved accessibility and ease of use. These enhancements help reduce user fatigue and make navigating management tasks more intuitive for both administrators and end users, improving overall efficiency and satisfaction.

- Next-generation insights: Leverage Veeam Intelligence for AI-driven insights into backup status, recovery objectives, and infrastructure health to enable smarter and faster decision-making. These advanced analytics help proactively identify potential risks to their environment and optimize backup performance before problems arise . This ultimately demonstrates greater value to your customers.

Dashboard and UI enhancements in Veeam Service Provider Console v9
- Open plug-in library: Expand the power of your backup portal with an open plug-in framework for third-party integrations that allowproviders to tailor workflows and meet unique business needs. This flexibility enables seamless connectivity with a wide variety of tools and platforms, streamlining complex processes and enhancing operational efficiency.

These are just the highlights! Veeam Service Provider Console v9 delivers an extensive suite of improvements and capabilities that are designed to empower service providers. For a full list of new features and detailed technical enhancements, check out this What’s New document. Dive deeper to discover all the ways Veeam Service Provider Console v9 can help you level up your services and streamline your operations.
Why Veeam Service Provider Console v9 Matters
Veeam Service Provider Console v9 reaffirms Veeam’s commitment to helping service providers to run their businesses more efficiently and deliver superior value to their customers. By reducing infrastructure complexity, supporting the latest Veeam ecosystem, and accelerating time-to-value with a modern UI and intelligence, Veeam Service Provider Console v9 empowers you to grow faster and operate smarter.
Ready to Take Advantage of These New Features?
Visit our dedicated page to download or upgrade to the latest version today and elevate your cloud and managed data resiliency services to new heights.
The post Veeam Service Provider Console v9: Innovation, Efficiency, and Data Resiliency for Modern Service Providers appeared first on Veeam Software Official Blog.
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